Article 1: General provisions
This e-commerce webshop offers its customers the opportunity to purchase the products from its webshop online. These General Terms and Conditions ("Terms") apply to any order placed by a visitor to this e-commerce webshop ("Customer"). Additional terms and conditions of the Customer are excluded, except where they have been accepted in advance, in writing and explicitly.
Identity of the Entrepreneur:Rambling Rose
Avenue Leopold 16
Mobile: +32 (0)468299345
Company number: 0870292908
VAT number: BE0870292908
Article 2: Price
All prices quoted are expressed in euro and, unless otherwise stated, including VAT. If delivery, reservation or administrative costs are charged, this will be stated separately. The indication of price refers only to the articles as described verbatim. The accompanying photos are decorative and may contain elements that are not included in the price.
Article 3: Offer
Despite the fact that the online catalogue and the e-commerce webshop are compiled with the utmost care, it is still possible that the information offered is incomplete, contains material errors, or is not up-to-date. Obvious mistakes or errors in the offer are not binding. The seller is under no circumstances liable in case of manifest material errors, typographical or printing errors. If the Customer has specific questions about e.g. sizes, colour, availability, delivery time or delivery method, we ask the Customer to contact our customer service in advance. The offer always applies while stocks last and can be adjusted or withdrawn at any time. The seller cannot be held liable for the unavailability of a product.
Article 4: Online purchases
The Customer has the choice between the different payment options as offered during the ordering process. The Customer may also indicate that he wishes to pick up the product on location, where cash can also be paid. Digital payment is not (yet) possible! The seller is entitled to refuse an order due to a serious shortcoming of the Customer with regard to orders in which the Customer is involved.
Article 5: Delivery and execution of the agreement
Any visible damage and/or qualitative shortcoming of an item or other shortcoming in delivery must be reported by the Customer without delay. The risk of loss or damage passes to the Customer from the time he (or a third party designated by him, who is not the carrier) has physically acquired the goods.
Article 6: Retention of title
The delivered items remain the exclusive property of the seller until the moment of full payment by the Customer.
Article 7: Right of withdrawal
The provisions of this article only apply to Customers who purchase items online in their capacity as consumers. The consumer has the right to withdraw from the agreement within a period of 14 calendar days, unless otherwise stipulated, without giving reasons, given that the right of withdrawal applies to the good or service ordered by the customer. In order to exercise the right of withdrawal, the Customer must inform the seller of his decision to withdraw from the agreement in good time via an unambiguous statement (e.g. in writing by post or e-mail). The Customer must return or hand over the goods immediately after his decision to withdraw from the agreement. The direct costs of returning the goods will be borne by the Customer unless otherwise agreed. If the returned product is in any way reduced in value, the right to hold the Customer liable and to claim compensation for any depreciation is retained. Only items that are in the original packaging, together with all accessories, instructions for use and invoice or proof of purchase can be taken back. In the event that the agreement includes the provision of services and if the Customer has requested that the provision of services begin during the withdrawal period, the Customer shall pay an amount proportional to what has already been delivered at the time he has informed us that he is withdrawing from the agreement, compared to the full execution of the agreement."
Article 8: Warranty
Under the Law of 21 September 2004 on the protection of consumers when selling consumer goods, the consumer has legal rights. This legal warranty applies from the date of delivery to the first owner. In order to invoke the warranty, the Customer must be able to provide proof of purchase. The (commercial and/or legal) warranty never applies to defects that arise as a result of accidents, neglect, falls, use of the article contrary to the purpose for which it was designed, non-compliance with the instructions for use or manual, modifications or modifications to the article, heavy-handed use, poor maintenance, or any other abnormal or incorrect use.
Article 9: Penalties for non-payment
Without prejudice to the exercise of other rights, in the event of non- or late payment from the date of the default, the Customer shall owe interest on the unpaid amount by operation of law and without notice. Without prejudice to the foregoing, the right to take back the items not (fully) paid for shall be retained.
Article 11: Impairment of validity – non-renunciation
If any provision of these Terms is declared invalid, unlawful or void, this will in no way affect the validity, legality and applicability of the other provisions. The seller's failure at any time to enforce any of the rights listed in these Terms, or to exercise any right thereof, will never be seen as a renunciation of such provision and will never affect the validity of these rights.
Article 12: Amendment of conditions
These Terms are supplemented by other terms and conditions that are explicitly referred to, and the seller's general terms and conditions of sale. In the event of a contradiction, these Terms prevail.
Article 13: Applicable law
Belgian law applies. The courts of the Seller's place of residence have jurisdiction in legal disputes. The Seller may also contact the ODR platform.
Information about online disputes:
The European Commission offers consumers the opportunity to resolve disputes online according to Art. 14 paragraph 1 of the ODR (dispute platform). The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can resolve disputes for online purchases outside the courtroom.