Delivery time & Shipping costs
We do our best to deliver the order to you as soon as possible and we strive to ship your order no later than one day after your order. If for any reason we do not meet this delivery time, we will of course inform you as soon as possible.
The prices quoted do not include shipping costs. The shipping costs depend on the package weight and the country of delivery and are automatically indicated according to your choices during the ordering process.
Delivery takes place via the postman or parcel delivery company of bPost or DPD. You also often have the choice of a pick-up point. In general, the episode will be the second consecutive working day between 9:00 and 18:00.
Unfortunately, we cannot guarantee the time of delivery.
N.B. As far as shipping costs are concerned, these are calculated by default based on the (packed) weight of one item. When ordering multiple items, the automatically calculated shipping costs may be overcalculated (e.g. 6 plates will remain within 5 kg. shipping weight but are calculated for a package of 5-10 kg). When shipping via DPD, this makes no difference to the shipping costs, when shipping via BPost it does! At the limit between a package of 5-10 kg. or 10-20 kg. it makes a difference for both so do not hesitate to contact us first.
If we can safely send a package via a lower rate, we will always return the overpaid shipping costs to you!