We do our best to deliver the order to you as soon as possible and we aim to ship your order no later than one day after receiving your order. If, for whatever reason, we do not meet this delivery time, we will of course inform you as soon as possible.
All stated prices are exclusive of shipping costs. The shipping costs depend on the package weight and the country of delivery and are automatically indicated during the ordering process based on your choices.
Delivery is via the postman or parcel deliverer of bPost, DPD or UPS. If the parcel deliverer offers it, you also have the choice of a pick-up point. In general, delivery will be the second consecutive working day between 9:00 AM and 6:00 PM if you order from a neighboring country of Belgium.
Unfortunately, we cannot guarantee the time of delivery.
IMPORTANT: Regarding the shipping costs: these are calculated by default on the basis of the (packed) weight of one item. When ordering multiple items it may happen that the automatically calculated shipping costs are calculated too high (eg 4 plates can usually be packed in the same box as 1 plate, but the calculation is based on 4 separate boxes). Based on our experiences, we strive to never weigh more than 10 to 15 kg. to be sent by box. If you want to order multiple items and will exceed this weight, that is not a problem, but we will have to divide your order over several packages. In that case, it is desirable to contact us first so that we can determine the correct shipping costs.
If in doubt, do not hesitate to contact us first!